FAQs

All our cold storage facilites are BRCGS AA graded for Storage and Distribution.

Our cold storage facilities can house both CHEP & EURO pallets. We also provide an inversion service if you require a different pallet format. Inversion services are usually utilised for those importing/exporting food products.

Our warehouse racking can house up to 1.68m tall. However, if your pallets are taller than our racking, we can provide a de-topping service which reduces the height of your palletised stock.

We carry out trials for all our customers. In these trials we can determine how long your product will take to defrost. For denser products, like fats or proteins, the process will take significantly longer compared to lower density products such as most bakery goods.

We have blast freezing capabilities at our cold stores based in Chesterfield, Scunthorpe and Warrington.

Generally we blast freeze goods to -18°C for storage, however we can achieve specific temperatures if requested.

Yes, we can take palletised chilled stock on intake, blast freeze and store in our frozen storage.

Yes, we can repack distressed stock. We have extensive experience repacking products where the packaging has been damaged or there is an error on the packaging or labelling.

Yes, we have facilities to cater for Direct-to-Consumer (D2C) packing operations for various client requirements. This type of packing sometimes involves the picking of product across multiple temperature regimes.

We can carry out date code printing and food labelling at several of our facilities, with specialist areas in Chesterfield and Easton.

We have a bonded facility for food product at our Chesterfield cold store.

We have extensive experience exporting meat products, such as pork, to many countries, including China.

We have a vast selection of export licenses across our various facilities including Japan, South Korea, Singapore, Australia, Mexico, Chile, Canada, South Africa and the USA. These licenses are for specific countries as well as specific species (i.e. pork, poultry etc) therefore it is best to discuss with a sales representative for further details.

We offer various export services from our cold stores, one of which is container loading and unloading. We can handle palletised stock as well as providing a container stuffing/de-stuffing service where we handball unpalletised stock into shipping containers. This method is preferred by many as it can save the need for additional containers and is the best method to utilise space.